General Enquiries

Email:  highered@deewr.gov.au

Postal address:
Higher Education Group
Department of Education, Employment and Workplace Relations
GPO Box 9880 Canberra ACT 2601

Physical address:
Level 9
50 Marcus Clarke Street
Canberra ACT 2601 

Specific Enquiries

For higher education students:

• Submit an enquiry through the Student HELP Loans enquiry form on the Study Assist website

For higher education providers:

• Administration of student support program policies: TSEnquiries@deewr.gov.au
• Submission of data files as part of the student and staff data collections: heims.datacollections@deewr.gov.au
• HEIMS and the CHESSN: heims.datacollections@deewr.gov.au
• Higher education provider finances: ppfinance@deewr.gov.au 

For all other enquiries:

• Requests for data from the student and staff data collections: university.statistics@deewr.gov.au
• General information on higher education programs, publications and resources: highered@deewr.gov.au