The General Employee Entitlements and Redundancy Scheme (GEERS) is a basic payment scheme established to assist employees who have lost their employment due to the liquidation or bankruptcy of their employer and who are owed certain employee entitlements. GEERS covers capped unpaid wages, annual and long service leave, capped payment in lieu of notice and capped redundancy pay.
What is GEERS - Fact Sheet
This fact sheet will help you understand what to expect when lodging a claim for GEERS assistance, including when you may be eligible and what you may be eligible for - How your GEERS claim will be assessed.
The GEERS claim assessment process
View the step-by-step guide to the GEERS process for information about how a GEERS claim is processed and what you need to do - from lodging a claim right through to the final decision and potential payment.
GEERS Operational Arrangements
The Department uses the Operational Arrangements to determine your eligibility for GEERS assistance. The GEERS Operational Arrangements also set out how GEERS is administered.
The GEERS Operational Arrangements were amended on 1 January 2011.
- Download a printable version of the GEERS Operational Arrangements update 1 January 2011 - Fact Sheet (
PDF 39KB | 
RTF 111KB)
How to lodge a GEERS claim
Before you begin your claim for GEERS assistance, you should read the GEERS Operational Arrangements. The Department uses the GEERS Operational Arrangements to determine if you are eligible for any GEERS assistance and the amount of any GEERS advance.
You can lodge a GEERS claim online, by post, by fax or by email. See guide to Lodging a GEERS claim
To lodge a GEERS claim online, see the attached (printable) ‘GEERS Online Services Guide’.
How to check the status of your GEERS claim
If you would like to check the status of your GEERS claim go to the Online Service Menu and register.
Frequently asked questions
Read our frequently asked questions to find out more about GEERS, including the claim assessment process, eligibility, determining a person's employment status and industrial instruments.
If you need more information please contact your insolvency practitioner who is managing the affairs of your former employer, the GEERS Hotline on 1300 135 040 or email GEERS@deewr.gov.au.
GEERS and Workplace Relations
Fair Work is the national workplace relations system. To find out if Fair Work applies to you, access the Fair Work Ombudsman fact sheets for more information or contact the Fair Work Ombudsman Infoline on 13 13 94.
Useful links
See our useful links page for a list of telephone numbers and web addresses for relevant Government and private sector organisations.
Glossary of key terms
Check the glossary for the meaning of key words and acronyms used to describe the GEERS claim process.
For more information, please contact GEERS on:
Need language help?
Contact the Translating and Interpreting Service (TIS) on 13 14 50 for free help 24 hours a day, 7 days a week.