Translated products are also available.

• Job Services Australia factsheets
• Charter of Contract Management
• Service Guarantees
• Code of Practice
• Feedback

Job Services Australia publications and information documents. 

Adobe Reader may be needed to view the following publications. You can download the latest version of Adobe Reader free of charge from the Adobe web site.

Job Services Australia brochures

• Job seeker ( PDF 153 KB | RTF 158 KB)

Job Services Australia factsheets

• Innovation Fund ( PDF 90KB | RTF 23KB)
• New Enterprise Incentive Scheme (NEIS) ( PDF 120KB | RTF 87 KB)
• Harvest Labour Services ( PDF 118KB | RTF 61KB)
• Work Experience
• General ( PDF 121KB | RTF 86KB)
• Voluntary Work ( PDF 119KB | RTF 84KB)
• Voluntary Work - Host Organisation ( PDF 124KB | RTF 62KB)
• Unpaid Work Experience ( PDF 123KB | RTF 104KB)
• Work for the Dole ( PDF 121KB | RTF 86KB)
• Green Corps ( PDF 119KB | RTF 90KB)
• Drought Force ( PDF 121KB | RTF 86KB)
• Recently lost your job ( PDF 128KB | RTF 72KB)
• Recently made redundant from the Live Cattle Export Industry ( PDF 149KB | RTF 119KB)
• Labour adjustment programs
• Textiles, clothing and footwear industry ( PDF 141KB | RTF 60KB)
• Automotive industry ( PDF 134KB | RTF 96KB)
• Tasmanian forestry industry ( PDF 153KB | RTF 123KB)
• BlueScope Steel ( PDF 148KB | RTF 127KB)

Charter of Contract Management

• Employment Services Charter of Contract Management (PDF 79KB | RTF 90KB)

Service Guarantees

• Stream 1 ( PDF 118KB | RTF 55KB)
• Stream 2 ( PDF 118KB | RTF 35KB)
• Stream 3 ( PDF 119KB | RTF 42KB)
• Stream 4 ( PDF 119KB | RTF 40KB)
• Employment Services ( PDF 103KB | RTF 16KB)
• Work Experience ( PDF 116KB | RTF 43KB)
  
  

Code of Practice

• Code of Practice ( PDF 60KB | RTF 26KB)

Feedback

DEEWR monitors the way employment services are delivered for the Australian Government.
 
If you are not satisfied with the service you have received, or if have suggestions for improving services, please call the DEEWR Customer Service Line on 1800 805 260 (free call from landlines) or submit a Complaints, Compliments and Suggestions form.

• Complaints, Compliments and Suggestions form  ( PDF 87KB | RTF 1.46MB)