Translated products are also available.

• Job Services Australia factsheets
• Service Guarantees
• Code of Practice
• Feedback

Job Services Australia publications and information documents. 

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Job Services Australia brochures

• Job seeker ( PDF 136 KB | RTF 126 KB)
• Employer ( PDF 118KB | RTF 78KB)

Job Services Australia factsheets

• Innovation Fund ( PDF 90KB | RTF 23KB)
• New Enterprise Incentive Scheme (NEIS) ( PDF 120KB | RTF 87 KB)
• Harvest Labour Services ( PDF 118KB | RTF 61KB)
• Work Experience
• General ( PDF 121KB | RTF 86KB)
• Voluntary Work ( PDF 119KB | RTF 84KB)
• Unpaid Work Experience ( PDF 121KB | RTF 80KB)
• Work for the Dole ( PDF 121KB | RTF 86KB)
• Green Corps ( PDF 119KB | RTF 90KB)
• Drought Force ( PDF 121KB | RTF 86KB)
• Recently lost your job ( PDF 104KB | RTF 78KB)
• Recently lost your job in the Insulation industry ( PDF 138KB | RTF 73KB)
• Labour adjustment programs
• Textiles, clothing and footwear industry ( PDF 108KB | RTF 85KB)
• Automotive industry ( PDF 134KB | RTF 96KB)

Service Guarantees

• Stream 1 ( PDF 118KB | RTF 55KB)
• Stream 2 ( PDF 118KB | RTF 35KB)
• Stream 3 ( PDF 119KB | RTF 42KB)
• Stream 4 ( PDF 119KB | RTF 40KB)
• Employment Services ( PDF 103KB | RTF 16KB)
• Work Experience ( PDF 116KB | RTF 43KB)
  
  

Code of Practice

• Code of Practice ( PDF 60KB | RTF 26KB)

Feedback

DEEWR monitors the way employment services are delivered for the Australian Government.
 
If you are not satisfied with the service you have received, or if have suggestions for improving services, please call the DEEWR Customer Service Line on 1800 805 260 (free call from landlines) or submit a Complaints, Compliments and Suggestions form.

• Complaints, Compliments and Suggestions form  ( PDF 87KB | RTF 1.46MB)