Employment Services Procurement provides up-to-date information relating to procurement activities (e.g. tenders, grants, etc.) for employment services programs administered by the Department of Education, Employment and Workplace Relations.
This site contains all Current Tenders and the most recent Finalised Tenders together with other relevant information.
*Exposure Draft of the Disability Employment Services – Employment Support Service 2013 – 2015 to be released 20 February 2012, information session details are now available*
Job Services Australia 2012-2015 Request for Tender
Information on the Job Services Australia 2012-2015 Request for Tender is now available.
Job Services Australia Business Review Outcomes 2012-2015
The Job Services Australia Business Review Outcomes 2012-2015 are now available.
Tenderer Training Module
A Training Module has been developed to assist you to understand the procurement cycle and with utilising APET eResponse. It is highly recommended that all tenderers view this product.
For optimal playback it is recommended that this training module be viewed with Microsoft Internet Explorer 8 in conjunction with version 10 (or later) of the Adobe Flash Player.
Job Services Australia - Joint Connections Interviews
On 1 July 2012, Joint Connections Interviews will be introduced. These are joint interviews between employment services providers and Department of Human Services Centrelink Customer Service Advisers with job seekers who are having difficulties meeting their requirements. This targeted intervention is designed to reduce the risk of these job seekers disengaging from assistance.
Job Services Australia Transition 2012
Different Site and Contract Level Star Ratings
The Department of Education, Employment and Workplace Relations has released the below Question and Answer for the purpose of providing information regarding a variance to Site Level and Contract Level Star Ratings for both Job Services Australia and Disability Employment Services.
- Question and Answer: Site level different to contract level star rating
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PDF 416KB | 
RTF 106KB)
Industry Information Paper
The Department of Education, Employment and Workplace Relations (DEEWR) has released two (2) Industry Information Papers for the purpose of providing information regarding the purchasing arrangements for Job Services Australia and Disability Employment Services.
The Industry Information Papers are provided here
DEEWR has released a second Industry Information Paper for the purpose of providing further information regarding the purchasing arrangements for Disability Employment Services.
- Disability Employment Services - Industry Information Paper – October 2011
( PDF 602KB | RTF 246KB)
DEEWR has released a third Industry Information Paper for the purpose of providing further information regarding the purchasing arrangements for Disability Employment Services.
- Disability Employment Services – Industry Information Paper – January 2012
(PDF 601KB | 
DOCX 49KB)
Exposure draft of the Disability Employment Services – employment support service 2013–2015 purchasing arrangements
Current Disability Employment Services – Employment Support Service contracts are scheduled to expire on 30 June 2012.
Disability Employment Services (DES) commenced on 1 March 2010, replacing the previous Disability Employment Network and Vocational Rehabilitation Services. There are two separate programs within DES. These are:
- Disability Management Service (DES-DMS) – for job seekers with disability, injury or health condition who require the assistance of a disability employment service but are not expected to need long-term support in the workplace, and
- Employment Support Service (DES-ESS) – for job seekers with permanent disability and with an assessed need for more long-term, regular support in the workplace.
The Department of Education, Employment and Workplace Relations (DEEWR) will undertake a competitive tender process to appoint suitable Providers for the Disability Employment Services – Employment Support Service 2013–2015.
An essential feature of the tendering process is the Exposure Draft Request for Tender which will be released on 20 February 2012. The Exposure Draft provides a comprehensive description of the services being tendered together with a detailed description of the tender requirements, including the proposed selection criteria, conditions of tender lodgement and a draft of the DES Deed under which successful Tenderers will be contracted.
The release of the Exposure Draft will offer an opportunity for stakeholders and the broader community to provide comments and feedback which the Department will consider in finalising the Request for Tender. Organisations or individuals wishing to offer feedback will have until 20 March 2012 to provide their submissions.
To support the release of the Exposure Draft, and to facilitate consultation with the sector, Consultation Sessions will be conducted in each of the seven capital cities and in Canberra, Newcastle, Coffs Harbour, Dubbo, Traralgon, Bendigo, Port Augusta, Gold Coast, Cairns, Townsville and Albany from 27 February to 7 March 2012. There will also be one Consultation Session conducted through web conferencing facilities. For further information regarding specific venues, dates and times and to register your attendance, please contact the Employment Services Purchasing Hotline on 1300 733 514.
Enquiries regarding the Exposure Draft should be directed to the Employment Services Purchasing Hotline on 1300 733 514 between the hours of 9.00 am and 5.00 pm (Canberra time) Monday to Friday or via email to espurchasing@deewr.gov.au.
Job Services Australia (JSA) – Stream Services 2012 Business Review
Please find below a letter to all JSA providers in relation to the 2012 Business Review.
If you have a question about employment services procurement, please contact the Employment Services Purchasing Hotline on 1300 733 514 between the hours of 9.00am and 5.00pm, AEST, Monday to Friday (excluding National and ACT public holidays) or via e-mail at espurchasing@deewr.gov.au.
Charter of Contract Management
The Charter of Contract Management (the Charter), created in consultation with industry and following broad consultation with providers, provides a principles-based approach to fostering cooperative and strategic business partnering relationship between DEEWR and providers. The Charter sits alongside the formal legal contract and sets out minimum standards of performance and conduct that providers can expect of DEEWR.
The Charter also embodies the commitment by DEEWR to work cooperatively with providers to achieve mutual goals and outcomes in the delivery of employment services which includes building a more socially inclusive Australia by assisting unemployed Australians to improve their economic and social circumstances through participation in work.
The Charter can be accessed on the Job Services Australia Resource page.