What is the Child Care Management System?
The Child Care Management System (CCMS) is a national child care system that brings all approved child care services online. All Child Care Benefit (CCB) approved child care service providers are required by law to operate under CCMS.
Child care services use their CCMS registered software to record child, enrolment and attendance information. Services report this data to the Department of Education, Employment and Workplace Relations (DEEWR) via the internet to allow calculation and payment of CCB fee reductions on behalf of children in their service.
Information for new child care providers
What is the process?
Child Care Benefit approval
If you wish to become a CCB approved child care service, contact your DEEWR state or territory office on 13 36 84. Your local office will be able to grant CCB approval.
Start up assistance and general information
Information regarding start up grants is available in the CCMS Child Care Service Handbook. The handbook provides guidance and assistance to approved child care services operating under the CCMS.
CCMS software
Newly approved services will need to procure CCMS registered software from one of the listed registered software providers and be trained by the software provider in its use.
List of registered CCMS software (
PDF 122KB | 
RTF 171KB)
CCMS software certification
DEEWR has introduced a software certification process to confirm that CCMS registered software products used by child care services comply with relevant legislative requirements under the A New Tax System (Family Assistance) (Administration) Act 1999 (the Act).
Software certification is voluntary. It involves testing third party software products to confirm their compliance with certain functions in relation to the Act and related DEEWR policies, functions and objectives. The certification testing cover three categories:
- Fraud Control
- Data Integrity
- Information Access
List of certified CCMS software ( PDF 88KB | 
DOCX 318KB)