Frequently asked questions

Provides answers to the most commonly asked questions about the CCMS.

Child Care Services Handbook

This handbook provides guidance and assistance to approved child care services operating under the CCMS on how the Australian Government Child Care Support program operates.

June 2011 CCMS Changes

These fact sheets are available to assist approved child care services with the June 2011 CCMS changes. This linked page also contains Fact Sheets relating to the June 2010 CCMS changes.

CCMS Instruction Sheets

CCMS instruction sheets are available to help child care services understand and meet their obligations under the CCMS.

General resources available for services:

• Operating a Child Care Service — provides information on how to become an approved child care service, legal responsibilities for operating a service, compliance and accountability, service delivery obligations and quality child care.
• Child Care Services Support Program — provides information on the support available for Child Care Services
• Support for Child Care Services to help Families — provides information on the support available for child care services to help families.