1.1 Authority
1.2 Responsibilities of different levels of government
1.3 Availability of child care places
2.4 Occasional care
3.1 Types of assistance available
3.6 Operational support payments
3.9 Reporting obligations for all child care services receiving Community Support payments
3.10 Accessing Community Support payment forms
3.11 Inclusion and Professional Support Program
3.12 Inclusion Support Program
3.13 Professional Support Program
3.14 Bicultural support
3.15 Inclusion Support Subsidy
3.16 Flexible Support Funding
4.1 Legal responsibilities for operating a service
4.2 Business type and provision of documentation
4.3 Industrial awards and agreements
4.5 Goods and Services Tax
4.6 Attendance records
4.7 Who is responsible for ensuring attendance records are kept?
4.8 Absences from care
4.9 Information management
5.1 Compliance monitoring
5.4 Eligibility rules
5.5 Key obligations imposed on approved child care services under the family assistance law
5.9 Some other things you should know about the family assistance law and associated rules
6.1 Conduct of the service
6.2 Who can use a service?
6.5 What are my service’s responsibilities to parents?
6.6 What are my service’s responsibilities to children?
6.8 Handling complaints
6.9 Links with other services
6.10 Child Care Access Hotline
8.1 Overview for families
8.2 Overview for services
8.3 Who is eligible?
8.4 Summary of forms
9.1 Why is family income assessed for Child Care Benefit?
9.2 What does the Child Care Benefit income assessment include?
9.3 What to do when a family starts care at your service
9.4 Weekly statement
9.5 Resolving assessment issues
9.6 Reassessments
9.7 Notifying changes in circumstances
10.1 Fee reduction families
10.2 Lump sum families
10.3 Changes to payment choice
10.4 Child care payments made by a third party
10.5 Rules about fees
11.2 Factors in the calculation of Child Care Benefit
11.3 Whether the weekly limit of hours is 24 or 50
12.1 Allowable absence days
12.2 Approved absence days
12.3 Payment of Child Care Benefit for allowable or approved absence days
12.4 Child care attendance record
12.5 Recording absence days
12.6 Supporting documentation for approved absence days
13.1 Circumstances where SCCB cannot be offered1
13.2 Criteria for SCCB for a child at risk
13.3 Documenting SCCB for a child at risk
13.4 Backdating SCCB for a child at risk
13.5 Criteria for SCCB for hardship
13.6 Documenting SCCB for hardship
13.7 Supporting documentation
13.8 Amount of SCCB payable
13.9 Limits on the period of SCCB that you can approve
13.10 18 per cent limit
13.11 24-hour and 50-hour limits
13.12 Suspension of power to approve SCCB for hardship
13.13 Granting SCCB for a child of a family receiving Jobs, Education and Training Child Care fee assistance
14.1 Changes to the Child Care Tax Rebate for 2008–09
14.2 Who is eligible?
14.3 Payment process to receive Child Care Tax Rebate
14.4 What does this mean for child care services?
14.5 What is the total fee?
14.6 Child Care Tax Rebate limits
15.1 Advances
15.2 Computer-based recording and submission of statements by e-lodgement disk/CD
15.3 Statement of child care usage
15.4 Recording child care information on the Statement of child care usage
15.5 Completing the Child Care Benefit statement for payment summary
15.6 Submitting Statement of child care usage forms with a Child Care Benefit statement for payment summary
15.7 Backdating a Statement of child care usage form with a Child Care Benefit statement for payment summary