Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Below are links to topics with a range of related questions that are frequently asked by Child Care Services when they contact the CCMS Helpdesk.

Categories of Questions

Acronyms

 AMEP  Adult Migrant English Program
 CCB  Child Care Benefit
 CCMS  Child Care Management System
 CCR  Child Care (Tax) Rebate
 CRN  Customer Reference Number
 DEEWR  Department of Education, Employment and Workplace Relations
 FAO  Family Assistance Office
 GCCB  Grandparent Child Care Benefit
 JETCCFA  Jobs, Education & Training Child Care fee assistance
 SCCB  Special Child Care Benefit